UPSTATE DESIGN + VINTAGE STUDIO

Shipping

All items except photography are shipped within 3-5 business days.

Photography will ship within 7-10 days

Items will be shipped to any location within the United States fully insured.

 

INTERNATIONAL BUYERS ARE WELCOME:

Please contact us PRIOR TO PURCHASING so we can provide you with a specific shipping quote to your location.

Note: Import duties, taxes, and misc. charges are not included in the item price nor or any shipping cost. Buyer will be responsible for these and any other additional cost.

Refunds and Exchanges

100% customer satisfaction is our primary goal, we will except returned items and issue full refunds for a period of 3 days after delivery, minus shipping cost. Item must be returned in original as sold condition and BUYER is responsible for return shipping.

 

Refunds are issued after SELLER has received item and inspected condition. Just ship back to us (at your expense with tracking number) and we will refund you the purchase price less original shipping fees.

 

IF YOUR ITEM WAS DELIVERED DAMAGED: For damaged items it is the BUYERS responsibility to inspect and photograph any damage before, during and after opening your package. Please send us a photo of the damaged item to us by e-mail. A photo of the damage is required for us to file a claim with the shipper.